Job Purpose and Description

• To do this job you need a general knowledge of wholesale vehicle trading in Malaysia and transfer of ownerships of these vehicles via Puspakom and JPJ etc. This includes sellers (banks, insurance, fleet, corporate, dealers and private sellers) and buyers (car dealers, scrap dealers, repair shops, and private buyers) and the motives and motivators that drive their decisions. You may have worked in the used car business, insurance claims or repossession processing industry, or in a business that provided services to the different segments of our customer base in relation to buying and selling of used cars.
• Your key to success is your ability to manage key relationships and manage bidder payments and the process of vehicle checks by Puspakom, JPJ transfer, car loans, and insurance-related matters.
• Above all, deliver outstanding customer service to both vendors and buyers to ensure we achieve maximum returns on every vehicle put to auction. We think job descriptions can only go so far. But to give you a flavor, here are some of the areas you will be responsible for:
o Start-up thinking - making it happen and finding solutions when uncertainty arises.
o Learning and working with others - we are a collaborative team; we like to think in terms of options and outcomes and making a decision then moving forward quickly.
o Execution - our model is well established; you’ll be responsible for strategically tailoring the model for Malaysia and also directly involved in execution. You will be directly accountable for our success.

Key Accountabilities

• To liaise with both vehicle sellers and buyers on documentation for the transfer of vehicle ownership.
• To liaise and make arrangements with Puspakom on vehicle checking.
• To perform actions for the transfer of vehicle ownership with JPJ including the usage of the e-auto transfer system.
• To liaise with both vehicle sellers and buyers on the outcome of auctions.
• To assist in auction events.
• To follow up on payments for auctioned items.
• To handle customers’ inquiries.
• Prepare reports as required.
• Other processes that relates to selling and buying, and ownership transfer

Kindly submit your application to sanggeetha.maniyam@pickles.com.au